B-1, r. 3.1 - Code of Professional Conduct of Lawyers

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58. A lawyer who refuses a request referred to in section 60.5 or 60.6 of the Professional Code (chapter C-26) must provide reasons for the refusal, within 30 days following the request, notify the client thereof in writing and inform him of the recourses available at law.
O.C. 129-2015, s. 58.